Privacy Policy

1. Introduction

Nexpher Images ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information in compliance with United States Federal regulations, European Union's General Data Protection Regulation (GDPR), and Hong Kong's Personal Data (Privacy) Ordinance (PDPO).

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We collect personal data directly from you and through automated technologies. The data we collect includes:

  • Your name, email address, company name, and contact details
  • Billing and payment information when you purchase a license
  • Technical data such as your IP address, browser type, and usage data from cookies

3. How We Use Your Information

We use your personal data to:

  • Manage your account, provide customer support, and process transactions
  • Communicate with you regarding updates, promotions, or new features
  • Analyze website usage to improve our services and prevent fraudulent activities
  • Comply with legal obligations, including U.S. Federal regulations like the Children's Online Privacy Protection Act (COPPA), GDPR, and PDPO

4. Sharing Your Information

We may share your personal data with:

  • Nexpher Limited, our parent company, and its subsidiaries for business, legal, or operational purposes
  • Service providers such as payment processors, hosting providers, or marketing platforms
  • Government authorities or law enforcement when required by law
  • Third parties in connection with a merger, acquisition, or sale of our assets

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store information. You can manage cookie preferences through your browser settings. By accepting cookies, you agree to our use of them for analytics, marketing, and personalization.

6. International Data Transfers

We may transfer your personal data to countries outside the United States, including those where Nexpher Limited and its subsidiaries operate. We ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs) under GDPR, are in place to protect your data.

7. Your Rights

Depending on your location, you have rights regarding your personal data, including the right to:

  • Request access to your personal data
  • Request corrections or deletions of your data
  • Withdraw consent or object to processing
  • Request data portability
  • Opt out of certain marketing communications
To exercise these rights, please contact us at [email protected].

8. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute data security.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will delete it immediately. Please contact us if you believe we have collected information from a child.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page. We encourage you to review the policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at [email protected] .